The New York Times: Letters to the Editor: The Unbearable Noise of the City

Wouldn’t it be wonderful if Zagat provided ratings for noise? This is not an “old people’s issue,” as it is often perceived, but about providing excellent customer service.

JANICE SCHACTER LINTZ
Chairwoman, Hearing Access Program
New York, July 21, 2012

http://www.nytimes.com/2012/07/28/opinion/the-unbearable-noise-of-the-city.html?_r=1